Rhapsody.Com and GL

[GJM]

Im a subscriber to Rhapsody.Com and i love it... BUT, It had most of Gords albums until a year ago,when most of the songs were pulled...i emailed Rhapsody asking if some dispute was going on with Gords record company,etc, but just got some robot response saying "they do their best to make all music available,yada,yada. Any ideas ?

[doctortrd]

Im a subscriber to Rhapsody.Com and i love it... BUT, It had most of Gords albums until a year ago,when most of the songs were pulled...i emailed Rhapsody asking if some dispute was going on with Gords record company,etc, but just got some robot response saying "they do their best to make all music available,yada,yada. Any ideas ?

[Auburn Annie]

Try going to the top. Rhapsody.com is a subsidiary of RealNetworks. This might help:

ROBERT ACKER
Vice President RealPlayer and Music Services
Robert Acker is Vice President RealPlayer and Music Services. He is responsible for developing the company's world-class music and video products and services, including RealPlayer, the RealPlayer Music Store, RadioPass, and the award-winning Rhapsody service. Before joining Real in 2004, Mr. Acker was a founding member of the XM Satellite Radio team. As Vice President of Product Development and Planning at XM Satellite Radio, he directed all aspects of the company's development of the world's first consumer satellite radio.

In addition to holding an MBA from Harvard, Mr. Acker also holds Bachelors and Masters degrees in engineering from MIT.

CORPORATE HEADQUARTERS
RealNetworks, Inc.
PO Box 91123
Seattle, WA 98111-9223
U.S.A.
Tel: 206-674-2700

******************************************
Couldn't narrow it down to a programming director or contracts/royalties person but at least you're unlikely to get an automated response if you try writing the old-fashioned way.

[Auburn Annie]

Try going to the top. Rhapsody.com is a subsidiary of RealNetworks. This might help:

ROBERT ACKER
Vice President RealPlayer and Music Services
Robert Acker is Vice President RealPlayer and Music Services. He is responsible for developing the company's world-class music and video products and services, including RealPlayer, the RealPlayer Music Store, RadioPass, and the award-winning Rhapsody service. Before joining Real in 2004, Mr. Acker was a founding member of the XM Satellite Radio team. As Vice President of Product Development and Planning at XM Satellite Radio, he directed all aspects of the company's development of the world's first consumer satellite radio.

In addition to holding an MBA from Harvard, Mr. Acker also holds Bachelors and Masters degrees in engineering from MIT.

CORPORATE HEADQUARTERS
RealNetworks, Inc.
PO Box 91123
Seattle, WA 98111-9223
U.S.A.
Tel: 206-674-2700

******************************************
Couldn't narrow it down to a programming director or contracts/royalties person but at least you're unlikely to get an automated response if you try writing the old-fashioned way.

[GJM]

Thx Annie...excellent advice..i will call monday and keep you posted

[doctortrd]

Thx Annie...excellent advice..i will call monday and keep you posted