oh dear. sounds like you killed it..is it under warranty?
I had a problem with my 10 month old CANON printer/scanner/copier a few weeks ago-the paper wouldn't feed. So I called their HELP desk to see if someone could talk me thru a quick fix..
Instead they had me FAX my bill and sent me a new/better model! I sent the old one back in the same box/delivery paid by CANON !
wowza-I'm still amazed!
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